
Website Zara
Job Responsibilities:
- Train and update the team regularly on new systems, payment methods and security aspects
- Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods (cash, credit card, gift/ voucher card, employee discount, e-voucher)
- Manage the recruitment and inductions of new team members
- Ensure security procedures are followed rigorously by all employees in the store and all relevant documentation has been signed.
- Ensure all departments have sufficient Cashiers cover by planning and managing the Cashiers daily rota’s in liaison with each department manager and according to cashier’s ratio of contracts.
- Ensure complete efficiency when following opening and closing cash desk procedures
- Maintain organised and tidy the cash desks within the store at all times
- Train and develop all Cashiers team and follow up their performance
- Manage store stationary and bag orders whilst maintaining required levels, according to store’s budget
- Make sure all the operation standards are set up and followed in all the cash desks, in regards to purchases, refunds, exchanges, transfer product (RFID) , faulty and on hold items
- Investigate, monitor, record and resolve till discrepancies in the store, using the Discrepancy Record and report them to the AMT Department
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Job Requirements:
- Numeracy, Accuracy and Literacy Skills
- Demonstrated cash desk experience within INDITEX, or cash handling experience within the retail sector.
- To maintain good standards in personal appearance in order to represent the image of the brand
- Basic knowledge and understanding of UK Employment Law
- Maintain a positive attitude and Customer Service – Works under pressure and reacts in a professional manner
- People and Interpersonal Skills – Mentoring
- Leadership Skills Desirable
- Good verbal and written communication skills
- Knowledge of cash desk transactions and operating systems
- Ability to work autonomously and as part of a team.
Job Details:
Company: Zara
Vacancy Type: Full Time
Job Location: Newport, Wales, UK
Application Deadline: N/A
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