
Website Toronto-Dominion Bank
Job Description:
The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
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Job Responsibilities:
- Responsible for meeting individual performance metrics
- Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
- Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller
- Cash Recyclers (TCRs) as necessary
- Adheres to safe deposit box procedures/operations and guidelines
- Services both lobby and drive-thru Customers
- Makes quality referrals to appropriate partners
- Responsible for making sound decisions and timely problem resolution
- Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs
- Resolves problems independently, escalating more difficult issues to management
- Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
Job Requirements:
- General Math skills
- Excellent communication skills with ability to be concise, clear and consistent
- 6 months+ related experience preferred
- Superior Customer Service skills
- High school diploma or GED
- Ability to function in a fast-paced and changing environment
- Strong organizational skills
- Detail-oriented
Job Details:
Company: Toronto-Dominion Bank
Vacancy Type: Full Time
Job Location: Orlando, FL, US
Application Deadline: N/A
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