Redfin is redefining real estate in the consumer’s favor. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. At Redfin, you’ll have the tools and support you need to thrive in a dynamic, tech-savvy environment where you can grow your career. And unlike other brokerages, we offer all full-time employees the same top-tier benefits. If you’re passionate about delighting customers and transforming the real estate industry, join us.
As a Redfin Tour Coordinator, you’ll be on the front lines of customer service, coordinating with Redfin real estate agents and clients to schedule home showings for buyers.
- Coordinate with listing agents to confirm that properties are available for showing
- Coordinate with buyer’s agents and clients to schedule and reschedule home showings
- Take inbound requests to tour properties via email, phone, and the Redfin site and apps
- Hours may vary and can include evenings and weekends
- Commitment to delivering the best client experience in real estate
- Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting
- Customer service experience, including the using email, phone, and customer relationship management tools in a high-volume workflow
- Excellent attention to detail; nothing gets past you
Vacancy Type: Full Time
Job Location: Santa Ana, CA, US
Application Deadline: N/A