
Website Redfin
Job Description:
Redfin agents have marketing and field support from start to finish for every deal, plus top-flight tools that streamline their workflow and give them a competitive edge. If your passion is serving customers in a values-driven sales culture and tech-savvy environment, join us!
As a Redfin Team Manager, you will lead a team of up to 20 real estate agents to excellence by focusing on customer satisfaction, close rate and productivity to drive their performance. You’ll inspire your team by creating a winning culture, helping to solve their challenges and ensuring they have the necessary support to succeed and grow their careers.
Job Responsibilities:
- Check-in with customers to ensure consistent quality in service
- Develop agents through regular 1:1’s and on-the-job shadowing to sharpen their skills and grow their business
- Interview, train, and retain a team of top-performing agents using internal tools, resources and programs to drive and measure their success
- Share and execute internal communication, process changes, and new initiatives through team meetings and trainings
- If time permits, continue to work on your own transactions, using these deals as opportunities to further develop your agents
- Manage performance by providing feedback and coaching to those who do not meet performance standards and for those that want to improve
Job Requirements:
- Experience using technology to communicate and access competitive market data
- Goal-oriented; strong drive to succeed and meet performance targets
- Ability to keep your team focused and motivated to move forward with a sense of urgency, regardless of the circumstances
- Customer-advocate mindset and a commitment to delivering the best client experience possible
- Ability to multi-task and manage competing priorities
- Excellent communication skills; able to communicate confidently, directly, and truthfully
Job Details:
Company: Redfin
Vacancy Type: Full Time
Job Location: Ft. Worth, TX, US
Application Deadline: N/A
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