NYCB Jobs in Brooklyn – Card Services Processor

Job Description:

Performs various processing and clerical support functions related to Debit/ATM operations.

Job Responsibilities:

• Process Debit/ATM applications received by mail or expedited via maintenance form.
• Process all Debit/ATM business card applications received by mail or expedited via maintenance form.
• Responds to customer/ branch inquiries on telephone hot-line and via the Card Services email group.
• Research all Debit/ATM card or card core system issues until resolved. Process all Travel Notes.
• Confirm receipt of all claims called in from the branch network and Customer Care Center.
• Process Visa Card claims in accordance with Regulation E and Visa operation rules.

Job Requirements:

• Basic knowledge of Debit/ATM card. PC proficient with working knowledge of Microsoft Excel and Word. Good communications skills.
• High School Diploma or equivalent.
• Up to one year experience in banking/credit card operations, or call center.

Job Details:

Company: NYCB

Vacancy Type: Full Time

Job Location: Brooklyn, NY, US

Application Deadline: N/A

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