Commerce Bank Jobs – Product Manager

Job Description:

The product manager will be responsible for the strategies of the ACH product and its ancillary services. The responsibilities include short- and long-term product strategy, roadmap, competitive pricing, maintaining infrastructure, seeking efficiency gains, producing product collateral, and developing enhancements and functionalities. The role will be the subject matter expert for ACH and collaborate with both internal and external stakeholders who require their expertise. The ideal candidate should have a strong understanding of the ACH Rules and other governing regulations and be passionate about the payments industry and emerging technologies.

Job Responsibilities:

• Incorporates the Voice of Customer into product strategy and planning, while assisting Sales with growing new business and retention of key relationships
• With limited management oversight, leads pricing and product strategy discussions with product partners
• Manages the development and implementation of product strategy and functionality with occasional management oversight
• Recognized as the product expert for their assigned product(s), including a strong level of understanding of industry and competitive landscape
• Proactively maintains an open line of communication across multiple lines of business, including sales, operations and IT
• Seeks participation with industry groups and associations
• Actively manages the product rollout (including customer conversion) alongside partners including Sales, Operations, Product, IT, Customer Support, Legal, etc.
• Through continuous interactions with sales, customers and prospects identifies customer needs and opportunities to solve market problems

Job Requirements:

• Microsoft proficient: Excellent level of proficiency with Microsoft Word, Excel and Outlook
• Entrepreneurial: Inquisitive, agile, adaptable, and a strong team player with excellent written, verbal, and interpersonal communication skills
• Positive: Addresses situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Collaborative: Establish positive working relationships with other stakeholders, including Legal, Compliance, Sales, Operations, and IT
• Independent: Motivated and independent with strong attention to detail and the ability to manage multiple priorities without supervision
• Committed: Operates with integrity and is seen as direct, truthful, and keeps confidences
• Pragmatic: Is metric-oriented, a critical thinker, and applies rational logic for identifying market problems and their resolutions
• ACH Network: Has in depth knowledge of Nacha Rules, ACH processing, and the competitive landscape in payments (ex. RTP/Zelle/FedNow)

Company: Commerce Bank

Vacancy Type: Full Time

Job Location: Kansas City, MO, US

Application Deadline: N/A

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