BMO Bank Careers – Mortgage Closing Specialist

Job Description:

Executes critical mortgage processes to achieve business results and deliver the intended customer experience. Operational processes may include closing mortgages, reviewing mortgage documentation and other activities. All activities are completed in compliance with BMO and regulatory requirements. Collaborates with stakeholders to promote efficient and effective processes and work flow.

Job Responsibilities:

• Cancels loans in system, ensures system reflects correct disposition codes and Statement of Credit Denial is correct
• Manages and reviews assigned pipeline on a daily basis and escalates any concerns.
• Works with the title company, borrower and all other pertinent parties to coordinate the logistics of the closing.
• Follows documented policies and procedures to execute transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
• Reviews loan payoff figures and verifies as accurate.
• Provides customer service to the borrower during the closing process.
• Distributes the closing document package and ensures all transactions are properly documented and authorized in accordance with standards.
• Performs a thorough review of denied applications for completion and accuracy. Ensures communication of rationale to customer is accurate and understandable.

Job Requirements:

• Organization skillls – Good.
• Knowledge and experience using relevant systems and technology – Good.
• Prioritization skills – Good.
• PC skills (MS Word, Excel, PowerPoint) – Good.
• Knowledge of the risk and regulatory requirements of the business – Good.
• Typically between 2 – 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Verbal & written communication skills – Good.
• Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
• Analytical and problem solving skills – Good.
• Collaboration & team skills – Good.

Job Details:

Company: BMO Financial Group

Vacancy Type: Full Time

Job Location: Naperville, IL, US

Application Deadline: N/A

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