Wednesday , March 22 2023

Amazon Warehouse Jobs – Amazon 4-star Lead

Website Amazon

Job Description:

We are looking for a Lead Retail Associate who can bring Amazon’s customer obsession to life in a retail environment and make Amazon stores a destination for discovering the best that has to offer, whether that be books, devices, services, or other highly rated products from You will assist the manager with store operations, maintain a key to the store and have floor leader responsibilities. You will play a vital role in modeling expectations for associates and contribute to a strong culture based on customer obsession, trust, respect, continuous learning, and fun.


Job Responsibilities:

  • Assist manager with operational functions, including merchandising, safety, reporting, and supply orders.
  • Participate in associate onboarding and in associate interviews as required.
  • Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing, and program offers to customers.
  • Support supervisory tasks such as scheduling, payroll management, timesheet verification, and time and attendance.
  • Maintain a key to the store and open and close the store following the proper procedures.
  • Be an expert in interacting with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
  • Provide ongoing training in areas including demo and selling skills, product knowledge, and store operations, and assist manager in identifying training needs.
  • Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge.

Job Requirements:

  • 1+ year experience of floor leader or other leadership capacity, or 1+ years previous Amazon experience
  • 3+ years of experience in retail or customer facing environment, or 1+ years of Amazon experience
  • Prior merchandising or planogram experience
  • Demonstrated success in problem solving and delivering results
  • High school diploma or equivalent diploma
  • Prior experience in training others
  • Proficient with computers and Microsoft Office (Outlook, Word, Excel)
  • Previous experience in providing peer-to-peer feedback
  • Prior experience working in Amazon Physical Stores
  • Strong verbal communication and customer service skills

Job Details:

Company: Amazon

Vacancy Type: Part Time

Job Location: Raleigh, NC, US

Application Deadline: N/A

Apply Here