Jobs at Amazon – Seasonal Retail Associate

Job Description:

As a Retail Associate, you will be the face of Amazon and contribute to a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You adhere to and maintain regular and punctual attendance, safety and quality standards and follow standard processes while identifying opportunities for improvement. You are flexible while working in an ambiguous environment with strong attention to detail, possess the ability to quickly prioritize tasks, collaborate, multi-task, have a willingness and enjoy learning new things, with a commitment to delighting our customers.

Job Responsibilities:

• Follow merchandising guidelines and execute space and signage changes as needed inside and outside the store building
• Introduce customers to exciting Amazon products and service that facilitates discovery of anything Amazon has to offer including device demonstrations in a simple and accessible way
• Receive, stock, and replenish product
• Deliver excellent customer service acting with a customer-first mindset when answering customer questions
• Utilize inventory management systems to scan, process, and count product
• Follow standard processes, identify opportunities for improvements and escalate when appropriate in a timely manner
• Ask great questions to help identify customer needs and exercise great judgement in handling requests or difficult customer interactions
• Operate all of the systems, tools, and devices used within the store, including manning the point-of-sale (POS) station.

Job Requirements:

• 1+ year experience in a retail or customer facing environment or prior Amazon experience
• Strong verbal communication and customer service skills
• Demonstrated success in problem solving and delivering results
• Strong understanding of Amazon devices and Amazon services
• 2+ years’ experience in a retail or customer facing environment
• High school or equivalent diploma
• Prior experience working within Amazon Physical Stores

Job Details:

Company: Amazon

Vacancy Type: Temporary

Job Location: Raleigh, NC, US

Application Deadline: N/A

Apply Here

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