Wednesday , March 22 2023

Amazon Trabajo Desde Casa – Trainer

Website Amazon

Job Description:

Act as a supervisor for Instructors and Peer Trainers with new hires


Job Responsibilities:

  • Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
  • Work with operations on a skill matrix to highlight gaps for critical role training
  • Improve processes from gathering feedback and analyzing data
  • Ensure training records are kept up to date through the console
  • Use and analyze data on a daily basis to improve NH learning experience
  • Work in partnership with the agency managers to improve new hire performance
  • Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
  • Attend meetings when required and provide information required
  • Support the recruitment of Instructors and Peer Trainers
  • Support operations with the delivery of critical role training
  • All tests/ audits are completed and responses are tracked
  • Deliver Instructor training, observation and coaching

Job Requirements:

  • Experience using all MS packages, such as Word, Excel, and Power Point
  • Problem Solving
  • Basic English
  • Well-developed observational and analytical skills
  • Well-honed communications skills, including presentation skills
  • Able to work independently and autonomously
  • Process knowledge
  • Effective time management and team work
  • Able to deliver feedback, coaching and deliver training
  • Instructor experience

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Guadalajara, Jalisco, Mexico

Application Deadline: N/A

Apply Here