Jobs at Amazon UK – Delivery Station Liaison

Job Responsibilities:

• Clearly understanding and responding appropriately to the issues that customers present
• Upholding company values and respecting every customer
• Communicating with customers directly via phone and email
• Resolving conflicts and setting appropriate expectations with customers
• Approaching problems logically and with good judgment to ensure the appropriate customer outcome
• Exuding patience and ownership with each customer
• Consistently composing a grammatically correct, concise, and accurate written responses to customer issues
• Empathizing with and prioritizing customer needs

Job Requirements:

• Previous experience in Customer Service
• High School or equivalent diploma
• Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
• Experience with Windows Operating Systems and Microsoft Outlook
• Ability to effectively prioritize work time to ensure efficiency

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Leeds, England, UK

Application Deadline: N/A

Apply Here

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