Wednesday , March 22 2023

Amazon Prime Jobs – Delivery Station Liaison

Website Amazon

Job Description:

As a Delivery Station Liaison, you will help improve the customer experience by providing real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.


Job Responsibilities:

  • Clearly understanding and responding appropriately to the issues that customers present
  • Communicating with customers directly in person by phone and by email
  • Approaching problems logically and with good judgment to ensure the appropriate customer outcome
  • Making quick and effective decisions on behalf of the customer
  • Consistently composing a grammatically correct, concise, and accurate written response to customers
  • Resolving issues and setting appropriate expectations with customers
  • Empathizing with and prioritizing customer needs
  • Upholding company values in working with every customer

Job Requirements:

  • Experience with Windows Operating Systems and Microsoft Outlook
  • Demonstrates integrity and has track-record of earning trust
  • High School or equivalent diploma
  • Previous experience in Customer Service
  • Familiarity with multiple web browsers, window navigation and instant messenger tools
  • Experience working on a merchandising/brand ambassador team
  • Ability to effectively prioritize work time to ensure efficiency

Job Details:

Company: Amazon

Vacancy Type: Part Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here