Air Canada Jobs in Toronto – Scrum Master

Job Description:

Air Canada seeks a highly motivated, detail orientated Scrum Master to join the Air Canada IT Customer Digital Enablement team. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution. The successful individual must be customer journey centric and have a passion for the travel industry and have a passion for creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model. This role will report to the Manager, Digital Enablement.

Job Responsibilities:

• Facilitate discussions between the team and the Product Owner to collaborate on creation and estimation of user stories
• Enable the team to become self-organized and empowered to consistently deliver on their sprint commitments
• Responsible for scheduling and facilitating key agile ceremonies, such as stand-ups, planning, product demos and retrospectives
• Lead the team on Agile/Scrum best practices and values
• Work closely with e-Commerce team to collaborate on successfully implementing Air Canada’s digital roadmap
• Increase the team’s agile fluency through coaching the team to embrace and embed agile practices in their work
• Facilitate discussion and conflict resolution
• Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Supporting the team to identify roadblocks and remove impediments that prevent the team from delivering product features to our customers
• Assist with internal and external communication at all levels of Management

Job Requirements:

• Thorough understanding of the software development lifecycle
• Must have exceptional communication skills, organization, and time management skills
• Self-confidence to be assertive when taking a position
• Outstanding facilitation skills, interpersonal skills, and experience working with multi-disciplinary team
• Ability to coach the team to reach their highest potential
• Experience working in complex, multi-project, multi-vendor, and multi-team environments
• Thorough understanding of Agile software development methodologies, values, and practices.
• Experience with Scale Agile Framework (SAFe) is an asset
• Experience with SDLC tools like JIRA, and Confluence an asset
• Bachelor’s degree with 2+ years of Scrum Master experience focused on digital products and overall 4+ years of experience in IT/Software development.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification an asset

Job Details:

Company: Air Canada

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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